Last Updated: 6 September 2026
Welcome to Pro Listings.
Pro Listings is an online business directory that helps individuals discover businesses, professionals, organisations and service providers across South Africa.
We respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how Pro Listings collects, uses, stores, protects and, where necessary, shares personal information when you use our website, create an account, submit a business listing, contact a business, submit a review, make an enquiry or use any of our services.
Pro Listings processes personal information in accordance with applicable South African laws, including the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable legislation.
For purposes of applicable data protection legislation, Pro Listings may act as the responsible party in relation to personal information collected and processed through our website and services.
Business Name:
Pro Listings
Country:
South Africa
Email: support@prolistings.co.za
Telephone:
0114920828
Physical Address:
25 Owl Street, Auckland Park
Website:
www.prolistings.co.za
If you have any questions about this Privacy Policy or the way we handle personal information, please contact us using the details above.
Depending on how you use Pro Listings, we may collect personal and business information including:
Full name
Business or organisation name
Email address
Telephone or mobile number
Physical or business address
Website address
Business category
Business description
Business operating hours
Services and products
Business logo and photographs
Social media links
Username and account information
Information submitted through contact and enquiry forms
Reviews, ratings and comments
Payment and billing information where applicable
Any other information you voluntarily provide
If you create or claim a business listing on Pro Listings, you may provide information about your business for publication on our directory.
Information published as part of a business listing may include:
Business name
Business category
Business description
Business address or service area
Business telephone number
Business email address
Website address
Business operating hours
Business logo
Business photographs
Products and services
Social media profiles
Reviews and ratings
Because Pro Listings is a public business directory, information submitted for publication may be visible to members of the public and may also be indexed by search engines.
You should only submit information that you are authorised to publish and that you are comfortable making publicly available.
Please do not submit confidential or unnecessary personal information as part of a public business listing.
When you visit or use the Pro Listings website, certain technical information may automatically be collected.
This may include:
IP address
Browser type and version
Device type
Operating system
Approximate location
Pages visited
Search activity
Date and time of visits
Time spent on pages
Referring websites
Website interactions
Technical and performance information
We may use this information to improve website performance, security, functionality and user experience.
Pro Listings may use cookies and similar technologies to improve your experience on our website.
Cookies may be used to:
Keep users logged into their accounts
Remember preferences
Improve website functionality
Analyse website traffic
Understand how visitors use our website
Improve directory search functionality
Measure advertising performance
Support marketing activities
Detect fraudulent or malicious activity
You can manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of some parts of the Pro Listings website.
We may use personal information for purposes including:
Creating and managing user accounts
Creating and managing business listings
Verifying business information
Responding to enquiries
Connecting customers with businesses
Processing payments
Managing subscriptions and premium listings
Providing advertising services
Managing reviews and ratings
Providing customer support
Improving our website and services
Analysing website usage and performance
Preventing fraud and abuse
Protecting the security of our systems
Communicating important service information
Sending marketing communications where legally permitted
Complying with legal and regulatory obligations
Enforcing our terms, policies and agreements
We aim to collect and process information that is relevant and reasonably necessary for the purposes for which it is collected.
We process personal information where permitted by applicable law.
Depending on the circumstances, we may process information based on:
Your consent
The provision of a service you have requested
The performance of a contract
Compliance with a legal obligation
Legitimate business purposes permitted by law
Fraud prevention and security requirements
Other lawful grounds recognised under applicable legislation
Where processing is based on consent, you may withdraw your consent where permitted by law.
Pro Listings operates as a public online business directory.
Business information intentionally submitted for publication may be accessible to anyone visiting the website and may appear in search engine results.
Business owners and listing administrators are responsible for ensuring that they have the necessary authority to publish information submitted to Pro Listings.
Pro Listings reserves the right to edit, restrict, suspend or remove listings that contain inaccurate, misleading, unlawful, inappropriate or prohibited information.
Pro Listings may provide forms that allow visitors to contact businesses listed on our platform.
When you submit an enquiry, information you provide may be shared with the relevant business so that the business can respond to your request.
This information may include:
Name
Email address
Telephone number
Message
Location
Details of your enquiry
Other information voluntarily provided by you
Once information has been provided to an independent business, that business may process your information in accordance with its own privacy practices.
Pro Listings is not responsible for how an independent third-party business subsequently uses information received through an enquiry.
Pro Listings may allow users to submit reviews, ratings, comments, photographs and other content.
Content submitted for publication may become publicly accessible.
You should avoid including confidential, sensitive or unnecessary personal information about yourself or another individual in public reviews or comments.
Pro Listings reserves the right to moderate, edit, restrict or remove content that violates our policies, terms or applicable law.
Where permitted by applicable law, Pro Listings may send communications relating to:
Promotions
New services
Directory features
Advertising opportunities
Premium listings
Website updates
Business opportunities
Other relevant Pro Listings services
Where required, we will obtain the appropriate consent before sending direct marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
We do not sell personal information simply for the purpose of selling personal information.
However, we may share information where reasonably necessary to operate and provide our services.
Information may be shared with:
Businesses receiving customer enquiries
Website hosting providers
Cloud service providers
Payment providers
Email and communication providers
Analytics providers
Advertising and marketing service providers
IT and cybersecurity providers
Professional advisers
Legal or regulatory authorities where required
Fraud prevention and security providers
Other service providers that assist us in operating Pro Listings
Where appropriate, we seek to ensure that service providers handle personal information in accordance with applicable legal requirements.
Our website may use third-party services and technologies, which may include:
Google Analytics
Google Ads
Google Maps
Meta services
Social media platforms
Payment gateways
Email marketing platforms
CAPTCHA and security services
Hosting and cloud services
Website performance and analytics tools
These third parties may process information in accordance with their own privacy policies.
Pro Listings does not control the privacy practices of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
Pro Listings may offer paid business listings, advertising, subscriptions or other services.
Payments may be processed through third-party payment providers.
Where payment services are provided by a third party, your payment information may be processed directly by that payment provider.
Pro Listings may receive information necessary to confirm and manage a transaction.
We do not intend to store complete payment card information on our website servers where payment processing is handled by an external payment provider.
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Unauthorised disclosure
Loss
Misuse
Alteration
Destruction
Unlawful processing
Security measures may include access controls, authentication, secure connections, monitoring, backups, malware protection and other appropriate security technologies.
However, no internet-based system can be guaranteed to be completely secure.
You acknowledge that the transmission of information over the internet carries inherent security risks.
If Pro Listings becomes aware of a security incident involving personal information, we will take reasonable steps to investigate, contain and address the incident.
Where required by applicable law, affected individuals and/or the relevant regulatory authority will be notified.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected or where a longer retention period is required or permitted by law.
Information may be retained for purposes including:
Maintaining user accounts
Maintaining business listings
Providing services
Resolving disputes
Preventing fraud
Meeting accounting and tax requirements
Meeting legal and regulatory obligations
Maintaining security records
Legitimate business requirements
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it.
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Object to certain forms of processing
Withdraw consent where processing is based on consent
Object to direct marketing
Request information about how your personal information is processed
Lodge a complaint concerning the processing of your information
Exercise other rights available under applicable data protection legislation
You may contact us if you wish to exercise any of these rights.
We may need to verify your identity before processing certain requests.
Business owners may request that information associated with their listings be updated or corrected.
Where appropriate, Pro Listings may request reasonable evidence that you own or are authorised to manage the relevant business listing.
This helps protect businesses and users against fraudulent listing claims and unauthorised changes.
Pro Listings may receive information from businesses, users and other sources.
Although we may take reasonable steps to review or verify listings, we do not guarantee that every listing is accurate, complete, current or independently verified.
Users should independently verify important information before entering into transactions or agreements with businesses listed on Pro Listings.
The presence of a business on Pro Listings does not automatically mean that Pro Listings endorses, recommends, certifies or guarantees that business.
Pro Listings provides a platform for businesses and customers to discover and connect with one another.
Unless expressly stated otherwise, Pro Listings does not guarantee:
The quality of a business’s products or services
The accuracy of information supplied by businesses
The legality of a business
The financial standing of a business
The performance of a business
The suitability of a business
The outcome of any transaction or interaction
Users should conduct their own due diligence before engaging with a business.
The Pro Listings website may contain links to third-party websites, social media profiles and external services.
These websites are not controlled by Pro Listings.
We are not responsible for the privacy practices, security, content or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
Some technology and service providers used by Pro Listings may store or process information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that such transfers comply with applicable legal requirements.
Pro Listings does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has submitted personal information to Pro Listings improperly, please contact us so that we can investigate and take appropriate action.
Pro Listings may update this Privacy Policy from time to time.
Updates may be made to reflect:
Changes to our services
Changes to technology
Changes in legislation
Changes in our data-processing practices
Security improvements
Operational requirements
The latest version of this Privacy Policy will always be published on this page.
The “Last Updated” date at the top of this page indicates when the policy was most recently revised.
If you have concerns about how Pro Listings handles your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
You may also have the right to lodge a complaint with the Information Regulator of South Africa.
For questions, requests or complaints relating to this Privacy Policy or the processing of personal information, please contact:
Pro Listings
Email: support@prolistings.co.za
Telephone:
0114920828
Physical Address:
25 Owl Street, Auckland Park
Website: www.prolistings.co.za
When submitting a privacy request, please provide sufficient information for us to identify the relevant account, listing or information concerned.
By using the Pro Listings website, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required by applicable law, Pro Listings will obtain the appropriate consent before processing personal information for the relevant purpose.
Last Updated: 6 September 2026